|
Fine Print Collection Ordering Information
To Place an Order: After you’ve located the art you wish to purchase, add the selected items to your Shopping Cart via the image detail page. Once you have completed your selections, click on View Your Cart to verify your selections.
Proceed by selecting Check Out at the bottom of Your Shopping Cart page. If you’ve already logged on, you will be asked to confirm your shipping address. When using your credit card but shipping to an address different from your billing address, you will need to authorize this address with your credit card company in accordance with their requirements. You will see a Confirm Your Order page listing the print information, size selection with corresponding pricing and any other options you have selected, as well as shipping and sales tax fees. If this is correct, select Submit Payment Info.
Credit Card Purchasing: We accept MasterCard, Visa, American Express and Discover. All credit card transactions are processed using Verisign, providing you with guaranteed financial security.
Your account is charged at the time your order is placed and your credit card is approved. If the transaction is not approved, a message will appear and you will be given the opportunity to correct any information that may have been submitted in error. Once the transaction is complete, you will receive a confirmation via email within 24 hours.
Payment: We accept payment either by credit card or by pre-approved check*. If you would like to set up an account with Fine Print Collection, email us at payments@fineprintcollection.com and request a credit application. Payment by Credit Card We accept MasterCard, Visa, American Express and Discover. All credit card transactions are processed using Verisign, providing you with guaranteed financial security. Your account is charged at the time your order is placed and your credit card is approved. If the transaction is not approved, a message will appear and you will be given the opportunity to correct any information that may have been submitted in error. Once the transaction is complete, you will receive a confirmation via email.
Payment by Check: * Fine Print Collection will proceed with your order after your check has cleared. You will receive an email confirming that we have received your order. Should there be a problem with your check, you will receive an additional email providing you with payment options.. Make your check or money order payable to Fine Print Collection and send to:
Fine Print Collection 1306 Blue Spruce Drive, Suite E Fort Collins, CO 80524 Attn: Order Processing
Please note the Order number on the check.
Sales Tax: Sales tax is calculated for you automatically during check out. Sales tax is applicable on all orders originating within the state of Colorado on the full amount of the purchase. There is no sales tax for purchases from other states or countries. If you have a resale tax license and the purchase of artwork is for the purpose of resale, please provide us with your resale number.
Shipping/Delivery Time: All prints will be shipped within two weeks (watercolor giclées and photographs may be shipped sooner). Our standard delivery is FedEx Saver. Because of this, a street address is required on all purchase orders. You may select an alternate mode of delivery at time you place your order. If a delay in shipment is anticipated, we will notify by phone or email.
Matting and Framing: Because framing and matting choices are based on one’s artistic tastes and the decor of the area where the art will be installed, Fine Print Collection does no matting or framing. However, should you desire that your art be shipped matted and/or framed, we have developed partnerships with framers who specialize in providing a wide range of artistic finishing choices. Please call us for further information - 1-800-777-1141.
Satisfaction/Return Policy: When you make a purchase from Fine Print Collection, we want you to feel confident that you will are buying the very best in fine art. That’s why we have a simple, clear-cut return policy. If for any reason you are not satisfied with your purchase from Fine Print Collection, you may return it for full refund of the purchase price of the item excluding shipping charges. To receive a refund, we simply ask that you notify us of your intent to return the items within10 days from receipt of your purchase by calling us toll free at 1-800-777-1141. At that time, we will provide you with the return shipping address and a recommended carrier. To receive a full refund, all items must be returned in their original condition, in the original packaging, within 30 days from receipt of your purchase and insured for their full value with the shipping agent. The only exceptions to our full refund policy are custom orders made to the buyer’s specifications unless defective or damaged in shipping. You will be refunded the cost of goods purchased in the same form of payment used to purchase the items within 14 business days of return receipt. If for any reason there is a discrepancy regarding the nature of the return which would delay your refund, we will contact you immediately upon receipt of the returned goods for further clarification.
Fine Print Collection can not accept returns of items that have been altered in any way from their original form. Framed-prints, custom sizes or commissions cannot be returned to Fine Print Collection unless defective or damaged in shipping. If there is a defect or shipping damage to your print, notify us immediately by calling toll free at 1-800-777-1141. We also ask that you save the original packaging materials. If shipping damage has occurred, we will arrange to have the product picked up and inspected. In situations where there is a defect or shipping damage, we will replace your purchase or, at our discretion, refund you the price of the goods by means of a credit to your charge card account, or via refund check if that was your original form of payment. Fine Print Collection will cover the return shipping fees for all damaged or defective orders, or shipments of any incorrect items.
Trade Accounts: Fine Print Collection is dedicated to servicing the needs of the design professional, gallery owner and art consultant. We offer trade pricing and personal service to assist you in fulfilling your clients' needs and wants. For information on our Trade Account policy, please contact us via email at gallery@fineprintcollection.com or call 1-800-777-1141.
Fine Print Collection provides a one-stop resource to assist in finding just the right fine art prints for clients. Our online gallery displays a limited selection of work from each of our artists. If there is a style you feel appropriate for your project, contact one of our gallery specialists to discuss that project in detail and allow us to work with you to provide just the right prints, either from our online gallery, our large collection of additional prints on file, the artists' personal collection or original commissions.
Working with Fine Print Collection couldn’t be easier. Call us for more information on how to get started.
|